Privacy Policy

Updated August 14, 2026

kaymcdaniel LTD, operating this website under the Oakmere Living name, is responsible for the personal information described in this Policy. Our legal address is 9751 64 Ave NW, Edmonton, AB T6E 0J4, Canada. We handle personal information in accordance with applicable Canadian privacy requirements, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).

Personal Information We Collect

When you use the website, complete the comfort quiz, place an order request or contact us, we may collect your name, email address, telephone number, delivery address, province and postal code, furniture preferences, selected payment preference, order contents and messages you send to us. The comfort quiz may also include information you choose to provide about mobility, seating preferences and the way you expect to use the furniture. We also receive ordinary technical information needed to operate and protect the website, such as browser, device and connection information.

Purposes and Consent

We collect and use information to respond to enquiries, review furniture preferences, process order requests, confirm availability and delivery, calculate applicable sales tax based on the delivery province, arrange payment steps, provide customer support, maintain business records, prevent misuse and comply with legal obligations. Where consent is required, we seek consent that is appropriate to the sensitivity of the information and the purpose for which it is collected.

Orders, Payments and Service Providers

We may disclose limited information to service providers that help us operate the website, communicate with customers, process payments or arrange delivery. They receive only the information reasonably required for their role and are expected to protect it. Some providers may process information outside Alberta or outside Canada; where this occurs, information may be subject to the laws of the jurisdiction where it is processed.

Marketing Communications

Order and service communications are used to complete or support a transaction you requested. Promotional electronic messages, when used, are handled separately and are sent only where permitted by applicable Canadian anti-spam requirements. You may withdraw consent to optional promotional communications without affecting necessary order or service messages.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described above, to maintain required business and transaction records, or to address legal and dispute-resolution needs. We use administrative, technical and physical safeguards appropriate to the nature of the information. No online system can be guaranteed completely secure, but we take reasonable steps to reduce the risk of unauthorized access, use, disclosure, alteration or loss.

Access, Correction and Privacy Questions

You may ask to access personal information we hold about you and request corrections where information is inaccurate or incomplete, subject to exceptions permitted by applicable law. You may also ask questions about our privacy practices or withdraw consent where consent is the legal basis and withdrawal is permitted. Requests can be sent to [email protected] or directed to kaymcdaniel LTD at 9751 64 Ave NW, Edmonton, AB T6E 0J4, Canada.

Cookies and Similar Technologies

We use cookies and similar technologies for website operation, preference management and, where selected, analytics or marketing purposes. More information about categories, purposes and choices is provided in our Cookie Policy.

Complaints and Applicable Privacy Authorities

If you have a privacy concern, please contact us first so we can review it. Depending on the nature of the activity and the applicable law, privacy oversight may include the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.

Changes to This Policy

We may update this Privacy Policy when our practices, services or legal requirements change. The date shown at the top identifies the current version.